Infrastructure

All of our servers are housed at Handy Networks LLC data center facility in downtown Denver. The data center facility, has over 4,000 square feet of raised floor and another 2,500 square feet of office space to support our day to day business operations and on-site staff.

Power
Located in Denver's central business district, the data center building occupy has power feeds from multiple substations. Electrical service is connected to our Mitsubishi 375KVA UPS, which delivers conditioned power to the data center. In the event of a utility power failure, our diesel generator will immediate start up and begin carrying the entire data center load. Building life safety systems are backed up by two separate generators.

Environmental
Cooling and humidity is controlled by 7 air handling units featuring N+1 redundancy. The HVAC units keep the operating environment in the data center at 70 degrees within 45% humidity with variation of no more than 4 degrees to temperature and 4% humidity. To ensure that optimal cooling and air circulation is available at all times, air flow studies are conducted and an analysis with infrared heat sensing cameras is performed on a regular basis. We also have local and remote environmental monitoring systems in place.

Security
The data center facility is located in a building that has 24x7 on site security. After business hours, all individuals entering or exiting the building are required to present building credentials and sign in with onsite security staff. Upon doing so, they are only granted elevator access to the floor they need access to. Additionally, it has it's own security system which consists of access control systems within our office suite and remotely monitored video surveillance.

Fire Detection and Suppression
Fire detection within the data center is provided by an early detection alarm system monitored both within the office suite and by the building's 24x7 security staff.. The data center has detectors installed both above and below the raised flooring. The fire suppression system is a pre-action, dry pipe which would discharge water only from the appropriate locations when the heat in the data center increases enough to trigger a fire sprinkler head. The discharge of a sprinkler would signal the emergency power-off switch, which would simultaneously turn off the commercial electrical power to the data center and switch to UPS power.



Network

The Handy Networks LLC maintains a fully redundant, enterprise class network, end to end.

Edge and Core Infrastructure
The data center network is powered by redundant Juniper routers and Cisco 6500 series switches. All of data center's edge and core equipment is interconnected in a full network mesh to provide maximum redundancy and stability.

Intrusion Detection / Network Security
The entire network is protected by a pair of redundant, inline TopLayer IPS 5500-1000 units. The TopLayer IPS 5500 series provide protection against malicious content through advanced IPS technology, against undesired access through stateful firewall filtering, and against rate-based attacks through DDoS mitigation. Moreover, the TopLayer IPS 5500s are the only intrusion system protection to ever receive a coveted double NSS approved award in a single test.

IP Transit / Connectivity
Data Center maintains direct connections to tw telecom, Level(3), Internap, Comcast and RMIX. Through these providers data center maintains local peering in Denver to the following networks:

- Level(3) x2
- tw telecom
- Qwest
- UUNET / Verizon Business
- Savvis
- XO
- Global Crossing
- Comcast

Monitoring
All critical network infrastructure is monitored on 60 second intervals, both internally and externally to our network. Any potential issues with the network infrastructure are immediately escalated to company management.